Maintain a clean bill of health...

Three-Tier Support

24/7 Live, Remote Support

TechComply's hi-tech help desk is ready to assist your organization anywhere/anytime through our secure remote access system. Clients who take advantage of our monthly support contracts never have to worry about downtime- simply submit a ticket to our technical experts and the issue is typically resolved within minutes.

• Low-cost, flat-rate pricing
• Secure access
• Live chat

General On-Site Support

For issues that require a physical presence, but are not urgent in nature, TechComply offers on-site support within 1 to 3 business days of placing a request. Our professional technicans will arrive at your place of business and quietly
and quickly resolve
outstanding issues, perform routine maintenance or setup new hardware and software.

• Courteous and knowledgable techs
• Strong credentials

Emergency Support

We carefully setup failover systems and backup devices to avoid disaster scenarios. However,
we know that anything can go wrong in the world of IT. So, our emergency technicians are always on standby to make sure there are no disruptions to your business. In the event of an outage, our staff will arrive on-site the same business day to get you back up and running.

• Hourly rates, no contracts
• 24/7 availability

NEED SUPPORT?

If you are an existing customer, please click the "Client Access" feature at the top of the page to submit a ticket or utilize support options.

WHAT IS HIPAA HITECH?

The Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and Reinvestment Act of 2009, was signed into law on February 17, 2009, to promote the adoption and meaningful use of health information technology. Subtitle D of the HITECH Act addresses the privacy and security concerns associated with the electronic transmission of health information, in part, through several provisions that strengthen the civil and criminal enforcement of the HIPAA rules.

WHY DOES IT MATTER WHAT COMPANY I USE?

IT

Most IT companies do not educate or train personnel on how to identify and respond to HIPAA compliance concerns, thus increasing liability. At TechComply, all members of our team are certified in HIPAA compliance and required to upkeep their education via quarterly seminars and incremental testing.

During our thorough audit, we will determine the short-term and long-term support needs of an organization. Our goal is to render solutions that ultimately make you self-sufficient, not endlessly dependent on our services. This model has resulted in positive feedback from physicians and staff at our many client sites.

Schedule
a Complimentary Audit
Today!

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Personalized Training

Understanding policies and procedures is critical to achieving HIPAA compliance.

Providing adequate training is vital to the efficiency of any practice or hospital.

Get to know the 3 P's...

Policies

Our compliance experts will educate employees and contractors on correct protocols and internal usage policies to protect patient information.

Affirming these policies can greatly improve the efficiency of your workforce and reiterate consequences.

Practices

Our comprehensive software and hardware training sessions are customized to establish the best practices at your organization.

Standardizing operations and resolving inadequecies maximizes the standard of care
for patients.

Prevention

Training employees to seek out
and report misconduct can be hard to coordinate. TechComply's confidential reporting system protects whistleblowers and keeps you "in the know" about happenings around the office so you can run a tight ship and respond to compliance violtations.